ISLAND MERMAID NECKLACE

At Tidewander, we want you to love every piece you purchase. If something isn't quite right, we're here to help.

Returns

We accept returns within 30 days of delivery for eligible items.

To qualify for a return, items must be:

• Unworn, unwashed, and unused

• Free of stains, odors, pet hair, or damage

• Returned with original tags attached

• In original packaging if possible

Once your return is received and inspected, a refund will be issued to your original payment method within 5-10 business days.

Exchanges

Need a different size or color? We gladly accept exchanges within 30 days of delivery, subject to product availability.

If the requested item is unavailable, a store credit or refund will be provided.

Non-Returnable Items

The following items are final sale and cannot be returned or exchanged:

• Sale or clearance items

• Gift cards

• Personalized or custom-made products

• Intimate apparel or swimwear

Return Shipping

Customers are responsible for return shipping costs unless:

• The item arrived damaged

• The wrong item was shipped

• The product has a manufacturing defect

We recommend using a trackable shipping service, as Tidewander cannot guarantee receipt of returned packages.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery at ahoy@tidewanderco.com with your order number and photos of the issue. We'll make it right as quickly as possible.

Store Credit

If you prefer, returns may be exchanged for store credit, which never expires and can be used toward any future Tidewander purchase.

Contact Us

Questions about a return or exchange?

Email: ahoy@tidewanderco.com

We're happy to help and will respond as soon as possible!

xx, stay salty.

Designed for life between the tides, this piece blends effortless coastal style with everyday comfort. Whether you're heading to the beach, exploring town, or enjoying a sunset gathering, this item was selected to become a versatile staple in your wardrobe.

Features

• Relaxed, coastal-inspired design

• Comfortable fit for everyday wear

• Lightweight and breathable construction

• Easy to style for casual or elevated looks

• Carefully curated by Tidewander for quality and durability

  
  

Sizing

Please refer to the Size Guide before placing your order.

For the best fit:

• True-to-size unless otherwise noted

• If between sizes, consider sizing up for a more relaxed fit

• Refer to product-specific measurements when available

If you have questions regarding sizing, we're happy to help before you order.

Materials

Materials vary by product and are listed in each item's specifications.

Common materials may include:

• Cotton

• Linen

• Natural fibers

• Stainless steel or gold-plated metals (jewelry)

Please review the individual product description for exact material details.

Care Instructions

To extend the life of your garment:

• Machine wash cold on gentle cycle

• Wash with similar colors

• Use mild detergent

• Do not bleach

• Tumble dry low or hang dry

• Cool iron if needed

Always follow any care instructions included on the garment label.

Jewelry Care

To maintain the beauty of your jewelry:

• Avoid exposure to water, lotions, perfumes, and harsh chemicals

• Remove before swimming, showering, or exercising

• Store in a dry location away from direct sunlight

• Clean gently with a soft polishing cloth

• 
  

Why You'll Love It

At Tidewander, we believe clothing should feel as good as it looks. Every item is selected to reflect an effortless coastal lifestyle; comfortable enough for daily adventures while stylish enough to wear anywhere.

Our collections are designed to help you build a wardrobe filled with versatile, easy-to-wear pieces that move with you from beach mornings to city evenings.

Live between the tides.